Adcole Corporation has a distinguished history of supporting customer installations around the world over many decades. Customer support activity includes many activities which are listed below. For after hours telephone support, Monday to Friday 5:00pm to 11:00pm EST, Saturday 8:00am to 5pm EST, please call our main number +1(508) 485-9100 and respond to the prompt.
For customer service, please email customersupport@adcole.com
For spare parts, please email serviceparts@adcole.com
Machine Support:
- Machine preventative maintenance, repair and replacement parts.
- Training on machine operation and troubleshooting.
- ISO 9000 annual certification.
Application Support:
- Training on gage sequence writing.
- Contract part sequence writing.
- Custom measurement software for unusual or new parameters or emerging needs such as special chatter analysis techniques.
- Upgrading software to newer versions of Windows or Adcole measurement software.
Machine Retrofit/Upgrades:
- Replace out modeled electronics, operating system software and Adcole measuring software.
- Rebuild and update older equipment to extend the useful life of the machine.
Inspection Services:
- Prepare measurement sequences and measure proto-type parts on demonstration gages at Adcole engineering centers around the world.